FAQ
Frequently Asked Questions (FAQ)
Welcome to the FAQ page of Jolly Beans. Here, we've compiled answers to commonly asked questions to provide you with quick and helpful information about our products, services, and policies. If you have a question that's not addressed here, please feel free to contact our customer service team for assistance.
1. Do you offer international shipping? We currently only offer shipping within the United States. We apologize for any inconvenience this may cause to our international customers.
2. What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal and other secure payment methods.
3. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery and track your package in real-time.
4. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 30 days of delivery for a full refund or exchange. Please see our Returns & Exchanges page for more information.
5. How can I contact customer service? You can contact our customer service team by email at acctqueries@gmail.com, by phone at (844) 743-8869.
6. Can I cancel or modify my order after it has been placed? We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes to orders that have already been processed or shipped.
We hope these FAQs have been helpful in addressing any questions or concerns you may have. If you have any further inquiries or require assistance, please don't hesitate to reach out to our customer service team. Thank you for choosing Jolly Beans for your toy-related needs!
Sincerely,
The Jolly Beans Team